Blue Screen Troubleshooting

A blue screen (BSOD) is a critical Windows error that causes your system to stop. Here's what to do:

Immediate Steps

1. Don't panic - this is usually fixable
   
2. Note any error codes displayed
   
3. Restart your computer
   
4. If it happens again, try Safe Mode
   

Common Causes

• Hardware issues (RAM, overheating, power supply)
  
• Driver problems or conflicts
  
• Corrupted system files
  
• Malware infections
  

Basic Troubleshooting

• Run Windows Memory Diagnostic
  
• Check for driver updates
  
• Run System File Checker (sfc /scannow)
  
• Scan for malware
  

When to Contact Support

• Multiple crashes per day
  
• Computer won't boot
  
• Basic troubleshooting doesn't work
  
• You see specific error codes
  

Include error details, recent changes, and system specs when contacting us.